If you have decided to cancel your order please mail us within 24 hours of placing the order at firstname.lastname@example.org. The payment will be refunded to you by the same mode as paid within 10-15 days.
RETURN OR EXCHANGE
- We hope our garment brings a smile to your face and you absolutely enjoy wearing it , because we have really enjoyed making your garment with love and care.
- The color on your device screen and the real garments may be slightly different so please don’t worry.
- Upon receipt of your order if there is any problem please mail us on email@example.com.
- For your garments to be eligible for return or exchange you must return the garment in perfect and unused condition in their original packing. Exchange is possible within 10 days of your receiving the order only and the payment will be returned in the same mode as received within 10-15 days.
- The cost of returning the garment will be borne by the customer.The merchandise will be checked and if everything is okay an email will be sent along with the details for refund.
- Please be careful while trying on the garments.The merchandise should be returned in an unused condition as DVE holds the right to not accept returns in case product appears to be used or damaged.
- Pieces bought in sale are non-refundable. In case of a fit issue we can exchange the size for the same style.
- Customization – please drop a mail with your requirement on firstname.lastname@example.org.
Note: Please note that you will not be entitled to cancel or return an order for any customized or made to order item unless the product is faulty or not as discussed.